Privacy policy for Concord, CA
Last updated October 3, 2026.
What we collect
- Requests you send: name, phone, email, address or neighborhood, and the details you type.
- Calls: your phone number, call time and length, the general location your carrier reports, and a recording of the call. Calls to this site are recorded. A notice plays at the start, before you are connected.
- Basic site data: standard server logs such as IP address, browser, and pages visited.
How we use it
To pass your request to one licensed general contractor after you agree, to tell you who that contractor is before we pass it on, to confirm and account for referrals, to improve the service, and to keep the site secure. We do not use a call to quote a price, agree a scope, or book the job.
Who we share it with
With the independent contractor we refer you to, so they can contact you about your project, and only after you agree. With service providers who run our phone, email, and hosting systems, only as needed to operate them. We share your request only with the one contractor you agree to, and with the service providers above. Right now no contractor pays us.
How long we keep it
Request details and call records are kept as long as needed to manage referrals and resolve disputes, then deleted.
Your choices
You can ask us to delete your request or recording by replying to any message from us or by sending a request through this site. The contractor you hire keeps their own records under their own policy.
Usage analytics
We also log basic usage events, without your name or contact details, to our own database to improve the site: pages viewed, buttons tapped, quiz steps reached, how far a page is scrolled, and the referrer or campaign tag that brought you here. These events do not use cookies, and never include anything you type into a form. A random id tied to your browser tab, not to you, groups events from the same visit. We honor Do Not Track and Global Privacy Control: when either is on, none of this is logged. If we add a heat map or session recording tool later, we will name it here first.